Status: Full-time

Location: Remote, should be Chicago-based.

The Development Manager is a new position responsible for creating and managing a comprehensive program to identify, cultivate, and solicit individual donors who will deeply engage with and invest in Definition’s artistic and community building initiatives. Through a combination of data-driven strategies, mission-focused content, and creative direct marketing campaigns, this person will be responsible for growing support from our community of individual donors who give for general operation support in addition to individual campaign gifts. The Development Manager will report to the Artistic Director and Executive Director, in addition to collaborating with the board and other staff and ensemble members to support the entire Definition community.

Job Responsibilities

Campaign Management (50%)

Cultivate, renew, upgrade, and steward Definition annual fund and campaign donors through a one-to-many approach to meet contributed income goals for annual operations and capital campaigns.

Manage a portfolio of major donors and prospects.

Create robust segmentation strategies for each campaign.

Write content for mail/email appeals that reflect current best-practices and organizational insight.

Build and send fundraising emails through our marketing platforms

(Mailchimp/Squarespace/Social Media).

Grow the number of monthly donors to Definition through strategies to convert one-time donors to recurring donors.

Support strategies for new donor acquisition.

Regularly monitor and analyze key performance metrics to assess effectiveness of campaigns and strategies.

Create detailed timelines for campaign development and execution for tracking in our project management and CRM software.

Create annual revenue and expense budgets for individual fund campaigns.

Donor Experience (40%)

Regularly update our suite of acknowledgements for annual fund donors.

Create, monitor, and review online donations forms for each campaign to ensure efficiency.

Identify opportunities for stewardship-only communications for individual donors.

Support moves management strategies that encourage annual fund donors to move up the donor pipeline.

Enhance opportunities for individual donors to give feedback on their experience and preferences (i.e., online forms, post-donation surveys, phoneathons).

Other Responsibilities (10%)

Maintain a keen-eye on best-practices and trends in broad-based fundraising.

Assist in collecting stories from our community to use in various fundraising pieces.

Regularly meet with the full leadership team, campaign consultant, fundraising associate and ensemble for campaign brainstorming and high-level collaboration.

Supervision of Interns and Volunteers (as needed).

Other duties as assigned.

Position Qualifications

Passionate about connecting donors to Definition’s mission and providing a welcoming, inviting experience to supporters at any level.

Belief that equity and social justice are important and driven to hear, reflect, and act on this belief.

Creative individuals who can think “outside the box.”

Strong attention to detail and organization, especially when it comes to data management and reporting.

Able to prioritize tasks, organize time effectively, and respond to changing deadlines; must have ability to manage multiple tasks at a given time.

You should have:

 3+ years related experience in nonprofit development, or a high level of transferable experience.

Ability to write compelling fundraising communications about the role of the arts in the community and have a knowledge of theatre in Chicago

Strong knowledge of current industry standards and a familiarity with Chicago philanthropy.

 Fully digital literate, including Microsoft & Google products, and online meeting tools.

Experience with CRM systems and other databases is a plus.

Compensation

Salary for this position is $45,000 and includes paid vacation and sick time; paid federal holidays The starting pay for this position is equal to others at the same level throughout the organization. Candidates whose experience meets both the minimum and preferred qualifications may be considered for a starting salary that exceeds the current amount.

Status: Part-time, Seasonal

Location: 1160 E 55th St, Chicago, IL 60615

Job Summary and Key Priorities:

Definition Theatre is seeking a Front of House Manager for our 2024 Season.

The Front of House Manager is responsible for managing the front of house and audience engagement operations. They will work closely with Management and the box office to ensure that operations run as smoothly as possible before, during and after the show, to provide the best customer service possible. This part-time position requires a flexible work schedule, including evenings, weekends. This position will help to ensure that all patrons have a safe and pleasant experience, providing stellar customer service while managing and troubleshooting seating. Effectively directing staff and patrons in the event of an emergency. Communicating with other departments while addressing, documenting, and resolving all guest concerns.

Schedule provided upon submission, but Definition has shows Thursdays-Sundays in February + May 2024.

Qualifications:

Passionate about connecting donors to Definition’s mission and providing a welcoming, inviting experience to supporters at any level.

Belief that equity and social justice are important and driven to hear, reflect, and act on this belief.

Creative individuals who can think “outside the box.”

Strong attention to detail and organization, especially when it comes to data management and reporting.

Able to prioritize tasks, organize time effectively, and respond to changing deadlines; must have ability to manage multiple tasks at a given time.

Compensation:

Front of House Manager will be paid $17/hr.

At Definition, we believe in fostering creativity and embracing diverse voices. If you don't find a specific role listed on our careers page but have a passion for contributing to our projects, we welcome you to pitch your own role or ideas.

We encourage individuals with unique perspectives and talents to share their vision with us. Your creative input is valuable to us, and we are always excited to explore new possibilities together.